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The Piston Assembly rises up when I test.

in Frequently Asked Questions

The main reasons for Genteel’s Piston Assembly rising are that;

  • your finger isn’t covering the hole on the Activation Button,
  • your Contact Tip isn’t fastened to the Nozzle correctly
  • or you don’t have a seal between the Contact Tip and the skin
  • there my be dirt or contaminates inside your Genteel tube and the device needs to be thoroughly flushed. Please refer to our cleaning instructions.
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DISCLOSURE: This website contains statements that reflect the observations of Genteel LLC, professionals, and real customers. Genteel comes with a full 120-day money-back guarantee to ensure complete patient satisfaction.