It still hurts when I use Genteel, what am I doing wrong?
The main reasons for Genteel hurting are that;
- You’re using a Contact Tip that’s too aggressive, try moving down a Tip.
- You’re using an incompatible lancet, make sure you are using a square-shaft lancet.
- You may be pushing Genteel into the skin instead of allowing it to rest gently while creating a seal.
For troubleshooting help please contact firstname.lastname@example.org or call 844-436-8335.