Skip to content

Knowledge Base

How long does it take to get my order?

in Frequently Asked Questions

We generally ship orders out within 24-hours after the order is placed, Monday thru Friday during normal business hours. If you order is placed on Friday night, it will be shipped Monday morning.

US orders take 3-5 business days once tracking is received. International orders depend on the shipping method selected and which country it’s going to. We cannot track orders after they have left the US unless that option was available via your shipping method (DHL, Priority Mail International).


DISCLOSURE: This website contains statements that reflect the observations of Genteel LLC, professionals, and real customers. Genteel comes with a full 120-day money-back guarantee to ensure complete patient satisfaction.